Security Fraud Report

Reporting Fraud to Provident Bank
    Suspicious Email Received
  • Immediately forward suspicious emails that "appear" to be from Provident to: reportphish@myprovident.com
    We will reply back with an automated confirmation.

  • Suspicious or unauthorized transactions on your account(s)
  • Please call (800) 442-5201.

  • Lost or Stolen Debit/ATM Card
  • Business hours call (800) 442-5201.
    After hours call (800) 442-5201 and select Option 8, Option 1, and Option 1.

  • Stop Payment on a Check
    • Call (800) 442-5201 and select Option 1
    • Enter Acct# and Pin
    • Select Account to work with
    • More details checking
    • Option 8, and Option 4.
      -OR-
    • Sign on to your Online Banking Account and select the Account Services tab at the top and then select Stop Payment on the left.

  • Suspicious Activity with Online Services (Online Transfers, Bill Pay)
  • Please call (800) 442-5201.

  • Confidential information (Social Security number, User name and/or password, ATM PIN, etc.) provided to a suspicious website, phone call, text, or email
  • Please call (800) 442-5201.